Help Center
Welcome to Our Help Center, here we have professional and superior service with
you around the clock.
We have gathered the most frequently asked questions for you.
Read our Frequently Asked Questions (FAQ)
Q:What kind of payment types can I choose to pay for my order on your website?
A: We accept payments by paypal, Western Union, money order as well as checks E-checks.paypal
is our preferred method of payment though ,if you do not have one, you can also
pay by credit cart, such as Visa MasterCard, Discover and American Express is also
acceptable. What sort of information shall be included with my payment. Q:What information
should I include with my payment?
A:You must include your character's name, server and faction to avoid unnecessary
delays. We will not be able to deliver anything without your character's name.
Q:How long does it take for me to get the gold after I have made the payment?
A:As for the delivery time, golds2you enjoys the applause given by its loyal customers
for having been so quick and secure. To make this online transaction be safer to
be carried out, some certain degree of verification will have to take place,such
as E-mail as well as call verification. But once the payment goes through, shipment
will be ready for you.
Q: May I know in which way the gold shall be transferred ?
A: Gold you ordered will be transfered to your character by face to face delivery.Thank
you for your cooperation.
Q: Do you have any refund policy if I didn' t get delivered for my order?
A: Yes, we do. If we are failed to contact the customers or cant finish the order,
the order will be hold and 100% purchase price will be promptly refunded.
Q:How secure is your service? Is it safe if I release my account name and password
to you?
A: Yes. At golds2you, we take safeguarding your personal information very seriously.
All staff members hold a profession standard in our service provided. We have developed
strict policies to guarantee our customer's privacy. The only person can access
your information is our teamleader. Once the raids are completed, We will advise
you that the service has been completed and that you should change your password
as a precaution
Q:Will using your services ban my account?
A: No. We have been selling items to hundreds of customers in wow games. Our customers
have never been banned using our services.You just go into the raids with a team
and get the items.
Q:Why I haven’t received my order yet?
A:(1)Your order has some trouble,we need double check it by phone.or you can call
me,415-504-3406.
(2)Your character is wrong,please tell me the right one. Your faction and server
is wrong,pleae tell me the right one.
(3)Your payment is pending,it needs 3-7 days to clear.When your payment is cleared,we
will send the gold to you as soon as possible.
(4)Because we can not contact you in the game,you have not received the order
Q:How do you derliver the gold?
A:We will trade with you face to face in the game.
Q:How much gold you have in stock?
A:There are enough stock for you,you can order first,when we are ready,we will contact
you in the game.If you are offline,we will give you a call or email.No need to worry
you miss your order.Please fill in the right information,when you place the order.
Q:Why do you need a phone number?
A:In order to deliver the gold to you in time,we need your phone number so that
we can contact you at any time.
Q:How to send money with Western Union?
A:It is simple to send money in person through Western Union. Just follow these
steps:
Step1:Go to a local participating Western Union Agent Location.
Step2:Fill out the required form.Then, simply show the Agent clerk your identification
card.
Step3:Give the Agent clerk the form, cash and sign the receipt.
Step4:Get the MTCN (Money Transfer Control Number) from the receipt.
Step5:Go back to Live Help with the MTCN and your order details.After the verification
the operators will arrange the delivery of your order.
Our information is as follows; First name：Rui，Last name：Xia，City: Hefei, State:
Anhui, Country: China.