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Gold, Powerleveling, Items, Gold Farming Customers Beware

Most of the time, we can complete the orders on time as we state on the site. Sometimes if anything happens during the service time, we will inform you by Phone or Email. If your order is not completed on time and you have missed the phone call or email, by then please make sure to contact our 24/7 Live Chat to check things out!

Why does my order require voice verification and/or fax verification?

After sending the info to us, we will call you on the phone to confirm all the info of your order and the info you sent (don’t worry, we can keep your info safe, we won’t tell others), then you can become the VIP on our site. After being the VIP, we will record all the Evaluation of your orders, if you have more good Evaluations here. When we are holding the Specials, the VIP can get them first.

There may have been an error on your order, a mis-spelt character name or complications with payment. If you have been unavailable to receive your order, we may call you to ask you to collect your order in game, if remote delivery is not available.

For larger orders, we must confirm your identity and legitimate possession of the card or Paypal account you are using to pay. This serves to decrease fraud and deter scammers, or something that benefits all our customers and MMORPG players.

If you are worried about your order or have not managed to resolve an issue via e-mail, we may call you to assure and help you resolve any problems you are having. Or maybe You had some bad records in the history on our website, So please give us some info that can confirm your identity. You have to handle this within 7days; otherwise, your order will be canceled.

Payment

Paypal

Credit Cards by Paypal (No need to be a member to pay by card)

Western Union

Notice: Please provide your address when you make the payment

Ordering from Mmosavor

How do I check on the status of my order?

If you would like to check on the status of your order, simply jump into our live chat and one of our customer service representatives will assist you straight away in real time.

Why does my order require voice verification and/or fax verification?

We would like to take all possible steps to protect our clients' details as well as the integrity of Mmosavor. By speaking with our clients on the phone, we will not only make the transaction fast, easily and safely, but it also gives us a chance to strengthen our connection with our clients and answer any questions you might have.

After I pay, how quickly can you start my order?

Normally, we start working on your order within 15 minutes after receiving it. Sometimes our departments get many orders once and it may take longer for your order to start. You can be assured that once free workers are available, we will start to work on your order. Remember, we do not use bots or macros and all work is done by a real person.

Delivery

How is delivery accomplished?

After you complete the order process and have sent payment, the order appears in our delivery queue in which it was received. Our delivery team will then log into the game and contact the character specified on the order form. If our delivery team is unable to make a contact, an e-mail will be sent to the contact address provided. You may reply to this e-mail or jump into our live chat to verify the status of your delivery.

How long does delivery take?

Most of the orders will be delivered in 45 minutes. Deliveries can occasionally take up to 90 minutes or longer depending on order volumes and game server traffic. Some orders may require extra verification which may cause a delay. If we need extra information from you, we may make a phone call to you. For payments other than Paypal/Credit cards, we will only process your orders when payment clears.

I have been waiting in game for a really long time. How do I confirm my order?

If you have placed an order and have been waiting in game for more than 45 minutes, and still no one contact you. First check your contact email to see if we have tried to locate you. If no email is in your inbox, feel free to jump into our live chat window and speak with one of our customer service representatives to confirm that everything is alright with your order.

If I buy an item, how do I receive it?

Item sales are handled exactly like currency sales. We will log into the game and trade the purchased item in the game with your character.

How long does delivery take?

Most of the orders will be delivered in 2 hours. Deliveries can occasionally take up to a few hours or longer depending on order volumes and game server traffic. Some orders may require extra verification which may cause a delay. If we need extra information from you, we may make a phone call to you. For payments other than Paypal/Credit cards, we will only process your orders when payment clears.

E-checks

What is a pending e-check, and why do I need to wait for it to clear?

A pending e-check is a type of payment option available with Paypal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while Paypal verifies the funds present within the senders account. Once the check is cleared, the money is transferred to Mmosavor's account and then delivery can take place immediately thereafter.

How do I avoid sending an e-check?

To avoid sending an e-check, first complete the verification process for your account, and then make sure the funds are present in Paypal before you place an order. To confirm your payment type, before placing the order you will see a blue hyperlink that reads: "choose more funding options". By clicking this you can determine which option is currently selected for your payment, and what payment options your account supports.

I've sent an e-check, but I did not mean to. How do I cancel it?

If you have mistakenly sent a pending e-check, you may contact our Live Chat to request a refund. If you wish to receive an instant delivery, you may place the order with a valid credit card. Our live chat representatives will guide you through this process and will answer any questions you may have.

Payment Options

Are there other ways to send payment other than Paypal?

Yes! In addition to PayPal you may also pay with your Visa or MasterCard, or you can send us your payment via Western Union. Each payment solution will result in a speedy delivery.

Can I send you a bank Transfer as a payment option, and how much does it cost?

Bank transfer is not officially a payment option available on the website; however we do offer them for payments exceeding one thousand dollars. If you would like to send us a special bank transfer for the purchase of a large amount of stock, please inquire our live chat to work out the details.

Are there any handling fee/administrative fee for using a Paypal payment?

There are no fees incurred while sending money through Paypal. However, the fees for receiving Paypal payments can vary depending on the type of account you possess. If you have a 'personal' account, the charge to receive money is 30 cents per transaction. If you have upgraded to a premier account, the fee is 2.9% plus 30 cents of the transaction, provided your account originates from the United States. Except for the United States, the fee for receiving money from a premier account is 3.9% plus 30 cents. If you receive over 1000 dollars over a three-month period, you are eligible to attain paypal merchant status, which reduces the percentage fee by 0.7%, i.e. 2.2% for premier (U.S) and 3.2% for premier (international). Once you upgrade your account to premier status, you cannot downgrade the account back to personal.

Paypal

What is PayPal and how does it work?

Paypal is an online payment system that facilitates the transfer of money from one bank account to another. After signing up for an account at www.paypal.com and proceeding through their easy verification process, you can send money to your Paypal account from your bank account and begin to use it to make purchases online from websites such as amazon.com, eBay and of course our website. Paypal is one of the most widely accepted electronic payment services used today to reliably, instantly and safely move money between accounts worldwide.

How do I open an account in Paypal?

To open an account in Paypal, simply visit www.paypal.com. From there you can click on the 'sign up' button and follow the registration process. Paypal has a user friendly system to help new users create their accounts.

How do I verify my Paypal account?

The Paypal verification system is quite simple and easy. Once you have created your Paypal account, you have the option to acquire verified status by completing a process through your bank. After logging into your Paypal account, click the option that says verify my account, and Paypal will give instructions on what to do next. Paypal will make two small deposits into the bank account attached to your Paypal account and they will request that you verify exactly the amounts that they have deposited. After checking your bank records, simply enter the deposit amounts into the Paypal query page and your account will then attain verified status.

What is a transaction ID? Where do I find it?

A transaction ID is a term used to describe Paypal payments. Every time money is sent or received through Paypal, the transaction is assigned its own individual transaction ID. Transaction ID is typically 16 digits long and contains both numbers and letters. If you have a Paypal account, you may log in and review the transaction ID under recent transactions. If you use a credit card, a confirmation email will be sent to the e-mail address you provided while making the purchase.

About our site

We are a group of dedicated players who have come together to provide services for the community so that you, our fellow players, will be able to enjoy your play time to the fullest. We have experienced a long way to become one of the largest groups of players in the industry. Our dedicated support team has consistently displayed professionalism while not losing the personal touch when assisting each of our customers with their distinctive needs.

In the process, we have cultivated many long-term relationships with our valued customers. For that matter, we are grateful to have customers like you to be here to witness our growth. We work hard with our suppliers to offer the lowest prices we can. We keep our prices as competitive as we can. If you find a lower price somewhere, please e-mail us and we will try our hardest to match it. Our promise is that we will keep making progress everyday to be the best one-stop shop for all your gaming needs.

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